Privacy policy

Last updated: August 8, 2026

Maison Vale Shop ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from maisonvaleshop.com.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with our store, we may collect certain information, including:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Order details

• Device and browser information

• IP address

• Information you provide when contacting customer support

We only collect information that is reasonably necessary to operate and improve our store and provide our services.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Send order confirmations and updates.

• Provide customer support.

• Communicate with you about your orders or inquiries.

• Improve our website, products, and services.

• Prevent fraud, abuse, and unauthorized activity.

• Comply with applicable legal and regulatory requirements.

• Send marketing communications where permitted by law and where you have provided the appropriate consent.

3. Shopify and Service Providers

Our store is powered by Shopify, which provides the technology and infrastructure used to operate our online store.

We may also work with third-party service providers, such as payment processors, shipping and fulfillment providers, analytics services, advertising platforms, and customer-support tools.

These providers may process personal information only as necessary to provide their services to us.

4. Payment Information

Payments made through our store are processed by third-party payment providers.

Maison Vale Shop does not generally have access to or store your complete payment-card details. Payment providers process your payment information according to their own privacy policies and security practices.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to:

• Keep our website functioning properly.

• Remember preferences.

• Understand how visitors use our website.

• Improve website performance.

• Measure advertising and marketing performance.

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect some features of our website.

6. Marketing and Advertising

Where permitted by applicable law, we may use information collected through our website to measure and improve our advertising campaigns and provide more relevant marketing.

This may involve third-party advertising and analytics services.

You may opt out of certain marketing communications by following the unsubscribe instructions included in our emails or by contacting us.

7. Information Sharing

We do not sell or rent your personal information.

We may share personal information with trusted third parties when necessary to operate our business, including:

• Shopify and relevant Shopify services.

• Payment processors.

• Shipping and fulfillment providers.

• Technology and website service providers.

• Analytics and advertising providers.

• Professional advisers.

• Government authorities or law-enforcement agencies where legally required.

We only share information when there is a legitimate business, contractual, or legal reason to do so.

8. International Data Transfers

Because we work with third-party service providers and may serve customers internationally, your personal information may be processed or stored in countries other than the country where you live.

Where required, appropriate safeguards will be used for international transfers of personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When personal information is no longer required, we may securely delete or anonymize it.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Object to or restrict certain processing.

• Withdraw consent where processing is based on consent.

• Request a copy of certain personal information.

To exercise applicable privacy rights, contact us using the details below.

11. Children's Privacy

Our website is not intended for children who are under the minimum age required by applicable law to provide their personal information without parental consent.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any updates will be posted on this page with a revised "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Maison Vale Shop
Email: info@maisonvaleshop.com
Website: maisonvaleshop.com