Terms of service

Last updated: August 8, 2026

Welcome to Maison Vale Shop. These Terms of Service ("Terms") govern your use of maisonvaleshop.com and your purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Our Store

Maison Vale Shop operates an online retail store offering home decor and related products.

Throughout these Terms, "we," "us," and "our" refer to Maison Vale Shop. "You" and "your" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the security or operation of the website.

• Copy, reproduce, or distribute our website content without permission.

• Use our website to transmit malicious software or harmful code.

We reserve the right to refuse service or restrict access to our website where reasonably necessary to protect our business, customers, or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, and other information displayed on our website are accurate.

However, colors and appearances may vary depending on your device, screen settings, lighting, and other factors.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to discontinue products or limit the quantity of products available for purchase.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative, cancellation, or refund.

5. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send you an order confirmation. An order confirmation does not necessarily mean that your order has been accepted if there are issues involving availability, pricing, payment, fraud prevention, or other circumstances.

We reserve the right to cancel or refuse an order where reasonably necessary.

If we cancel an order after payment has been received, you will receive a refund for the amount paid for the cancelled order.

6. Pricing and Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors. If a product has been listed at an incorrect price due to an obvious error, we may cancel the order and issue a refund.

Payment must be successfully completed before an order can be processed.

Applicable taxes, duties, customs charges, or other fees may apply depending on your location and applicable laws. Where applicable, responsibility for such charges will be determined at checkout or under applicable law.

7. Shipping and Delivery

We ship orders using third-party shipping and fulfillment providers.

Estimated delivery times are provided for general guidance and may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances outside our control.

Maison Vale Shop is not responsible for delays caused by shipping carriers, customs authorities, incorrect delivery information, or circumstances beyond our reasonable control.

Please ensure that your shipping information is accurate before completing your purchase.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge and agree to the terms and conditions contained in that policy.

9. Intellectual Property

All content on our website, including text, graphics, logos, photographs, product descriptions, designs, and other materials, is owned by or licensed to Maison Vale Shop unless otherwise stated.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

10. Third-Party Services

Our store may use third-party services, applications, payment processors, shipping providers, and other external platforms.

Your use of third-party services may also be subject to the terms and privacy policies of those third parties.

We are not responsible for the availability, functionality, or policies of third-party services that we do not control.

11. User Communications

If you send us reviews, feedback, suggestions, comments, photographs, or other materials, you grant us permission to use, reproduce, and display such content for legitimate business and marketing purposes, where permitted by law.

You are responsible for ensuring that any content you submit does not violate the rights of another person or applicable laws.

12. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.

We reserve the right to correct such errors and update information at any time without prior notice.

13. Prohibited Activities

You agree not to use our website or services to:

• Violate any applicable law or regulation.

• Commit fraud or facilitate fraudulent transactions.

• Infringe intellectual property or other rights.

• Attempt to interfere with our website or security systems.

• Submit false or misleading information.

• Use automated systems to access or collect website content without authorization.

14. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that our website will always be available, uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes or limits any consumer rights or legal protections that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Maison Vale Shop and its affiliates, service providers, and representatives will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Maison Vale Shop and its service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our website.

17. Changes to These Terms

We may update these Terms from time to time.

Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing Maison Vale Shop, without limiting any mandatory consumer protection rights that may apply to customers in their country or region.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Maison Vale Shop
Email: info@maisonvaleshop.com
Website: maisonvaleshop.com